Shipping policy
Shipping Policy
Effective Date: August 2, 2026
At COCOFASHIONSHOP, we are committed to providing reliable and efficient shipping services. This Shipping Policy explains our processing times, shipping methods, delivery locations, and estimated delivery times.
Please review this policy carefully before placing your order.
1. Shipping Destinations
COCOFASHIONSHOP currently ships orders to the following countries and regions:
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United States (The contiguous 48 U.S. States excluding Alaska, Hawaii, and U.S. territories ).
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Canada
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United Kingdom
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France
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Germany
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New Zealand
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Hong Kong
Please ensure that your shipping address is accurate and complete to avoid delivery delays.
2. Order Processing Time
All orders are carefully prepared and processed after payment confirmation.
Processing Time: 0–3 business days
Processing time includes:
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Order verification
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Product preparation
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Quality inspection
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Packaging
Orders are not processed or shipped on weekends or public holidays.
3. Standard Shipping
Shipping Method: Standard Shipping
Estimated shipping time:
7–15 business days
After your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please use the tracking number provided to monitor your package delivery status.
4. Estimated Delivery Time
The estimated total delivery time includes both processing time and shipping time:
Total Delivery Time: 7–18 business days
Please note that actual delivery times may vary depending on:
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Destination country and location
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Customs clearance procedures
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Weather conditions
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Shipping carrier delays
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Other circumstances beyond our control
5. Shipping Fees
We offer free standard shipping on qualifying orders:
Free Shipping on orders over $100 USD
For orders under $100 USD, shipping fees (if applicable) will be calculated and displayed during checkout before payment.
6. Order Tracking
Once your order has shipped, we will send a confirmation email containing your tracking number.
You can use the tracking information to check your package status through the shipping carrier’s tracking system.
7. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
Any applicable customs charges are the responsibility of the customer.
8. Shipping Delays
While we make every effort to deliver your order within the estimated timeframe, unexpected delays may occur due to factors outside our control.
If your order experiences a significant delay, please contact our customer support team, and we will assist you as soon as possible.
9. Contact Us
If you have any questions regarding shipping, please contact us:
COCOFASHIONSHOP
Email: supportcocofashionshop@gmail.com